3Dconnexion is great!

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Phil999
Posts: 383
Joined: Tue Jun 30, 2009 5:20 am

3Dconnexion is great!

Post by Phil999 » Thu Feb 09, 2012 8:36 am

not so great is the fact that my Space Pilot Pro (or short: SPP) stopped working about half a year ago, and that all attempts to reset or fix the device failed.

But, and this is a big one, 3Dconnexion provides a 3 year warranty for their devices! Yes, 3 years. This is huge in my opinion, I can't remember any company that provides such a long warranty time.

And because I bought the SPP in June 2009, right when it came out, I will get a replacement! I admit that I didn't expect that.

3Dconnexion is great!

Phil999
Posts: 383
Joined: Tue Jun 30, 2009 5:20 am

Post by Phil999 » Sun Mar 04, 2012 1:48 pm

the replacement device arrived at my place, and I didn't even had to pay for the shipping. The new SPP has a perforation on the ctrl button, just like I did myself on my old SPP using a hot needle, and perforations at the end of each short/long-press button. Also, the LED ring seems to have a better light diffusion material so that it looks more like a ring instead of 10 circular arranged single LED's.

I would like to thank the entire 3dconnexion team for their first class support. I think this is exceptional, although I must say that it is the first time ever I had to replace a device. My job relies on perfectly working devices and controllers, so I take good care.

Like before, I can recommend 3dconnexion as a very good company with best devices and support.

pprovazky
Posts: 1
Joined: Thu Apr 12, 2012 12:48 pm

Post by pprovazky » Thu Apr 12, 2012 1:02 pm

Howdy,
even if this post is comming little late after the last one, I must also thank the 3dconnexion team for your effort, support and best devices ever!

Many thanks!
Pprovazky

MillerBarbii
Posts: 1
Joined: Mon May 07, 2012 8:46 pm
Contact:

I must thank the 3dconnexion team

Post by MillerBarbii » Mon May 07, 2012 8:51 pm

3dconnextion was so great and they always have a new 3d word.Thank you guys and hoping you have always be updated to your 3dconnexion.

God Bless and thank you,
Miller
Miller Barbii

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