I need support

Questions and answers about 3Dconnexion devices on Windows.

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tutu12
Posts: 1
Joined: Wed Jun 05, 2019 12:50 am

I need support

Post by tutu12 » Wed Jun 05, 2019 1:02 am

Hi all,
With the Space navigator and the latest drivers, Viewport operation is normal if using split screen mode. However, any Single viewport selection creates jaggedy movement if you move the mouse cursor in the viewport while using the space navigator.

I hadnt confirmed this with older drivers so dont know if it's the newest drivers, or something to be looked at in MoI.

Any other 3dConnexion users to confirm?

aalsalihi
Posts: 25
Joined: Mon Apr 15, 2019 9:14 am

Re: I need support

Post by aalsalihi » Wed Jun 05, 2019 10:46 am

Hi tutu12,

You could try to Calibrate the device and check if the issue still occurs.
To do that please follow the instructions here : https://www.3dconnexion.com/faq/35

Regards,
Abdul. A

UtaSH
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Location: Munich, Germany
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Re: I need support

Post by UtaSH » Thu Jun 06, 2019 4:46 am

tutu12 wrote:
Wed Jun 05, 2019 1:02 am
Hi all,
With the Space navigator and the latest drivers, Viewport operation is normal if using split screen mode. However, any Single viewport selection creates jaggedy movement if you move the mouse cursor in the viewport while using the space navigator.

I hadnt confirmed this with older drivers so dont know if it's the newest drivers, or something to be looked at in MoI.

Any other 3dConnexion users to confirm?
Hi tutu12,

which 3D application are you using? Which version?

Can you please provide some details about your hardware and operating system?

Please confirm that you have 3DxWare 10.6.0 installed. You can find the version of the installed driver in the About window (in the driver window go to More -> About).

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