3d connexion problem, part won't move smoothly

Questions and answers about 3Dconnexion devices on Windows.

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WilliamTi
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Joined: Thu Mar 21, 2019 7:24 pm

3d connexion problem, part won't move smoothly

Post by WilliamTi » Thu Mar 21, 2019 7:28 pm

Hello everybody!
So i have 3D connexion wireless spacemouse and that worked well on my previous laptop. But with my new computer, the mouse does not work in the desired way. The part does not move smoothly and get stuck all the time. No matter how big part or assembly is being dealt with, and if i move part with my original logitech mx master mouse, everything is ok and parts and assemblys move smoothly, so something is wrong on my 3D-mouse but what it is? My computer specs are: intel i7-8700k, asus prime-p,nvidia quadro p4000 etc.. I have the latest drivers on mouse and quadro p4000. There is link below to youtube where you see the problem. Thank you for help!

UtaSH
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Re: 3d connexion problem, part won't move smoothly

Post by UtaSH » Mon Mar 25, 2019 5:59 am

Hello WilliamTi,

please let us know which 3D application you are using the SpaceMouse with.
And which driver version is installed?

9tenths
Posts: 1
Joined: Fri Apr 05, 2019 3:52 pm

Re: 3d connexion problem, part won't move smoothly

Post by 9tenths » Fri Apr 05, 2019 4:26 pm

I have recently been frustrated by the same problem... I am running SolidWorks 2018 SP5 with the latest graphics (Nvidia 419.67) and 3Dconnexion (10.5.14) drivers on a SpaceMouse Enterprise (thought the problem occurs on a SpaceMouse Pro too). Motion is choppy on all parts and assemblies except under the following conditions:

1) I do not move my mouse (3Dconnexion CADmouse) while using the SpaceMouse - pan, zoom, rotation is perfectly smooth.
2) I disable the 3Dcontrol add-in but do not click OK - same perfect movement. This certainly makes it seem like the SW add-in is the culprit.


Other notes:
- This problem is unique to SolidWorks - at least on my system. Models in SpaceClaim pan, rotate and zoom smoothly. Same goes for the 3Dconnexion viewer
- Using the same SpaceMouse on another computer does not present the problem - movement is smooth.

I guess for now, I will try to not use my mouse while using the SpaceMouse... but I am hoping for a fix to what appears to be a persistent problem.

AustinM
Posts: 2
Joined: Sat Apr 06, 2019 12:02 am

Re: 3d connexion problem, part won't move smoothly

Post by AustinM » Wed Apr 10, 2019 12:31 am

I have the same issue and spending hours to find a solution but couldn't.

AustinM
Posts: 2
Joined: Sat Apr 06, 2019 12:02 am

Re: 3d connexion problem, part won't move smoothly

Post by AustinM » Mon Apr 22, 2019 12:03 am


aalsalihi
Posts: 20
Joined: Mon Apr 15, 2019 9:14 am

Re: 3d connexion problem, part won't move smoothly

Post by aalsalihi » Mon Apr 29, 2019 9:33 am

Hello AustinM,

There is an option “Disable Dynamic Highlighting” in the “Advanced Settings” of the driver (tab “Other Options”). You should toggle and check if its going to make any difference. Solidworks need to be open in order to toggle the option

CSCboats
Posts: 4
Joined: Thu Sep 21, 2017 5:14 pm

Re: 3d connexion problem, part won't move smoothly

Post by CSCboats » Tue Apr 30, 2019 6:29 am

I am having a laggy screen when moving model with space mouse. I work with Rhino 6.

Here is my system info
Rhino 6 SR13 2019-2-27 (Rhino 6, 6.13.19058.371, Git hash:master @ 17cd8b51accbe17dd04b48028f49d5e77a67f17b)
License type: Commercial, build 2019-02-27
License details: Cloud Zoo. In use by: Clint Chase ()

Windows 10.0 SR0.0 or greater (Physical RAM: 24Gb)
Machine name: CCBB

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GT 730 (NVidia) Memory: 2GB, Driver date: 3-17-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 419.67

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-17-2019
Driver Version: 25.21.14.1967
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

CSCboats
Posts: 4
Joined: Thu Sep 21, 2017 5:14 pm

Re: 3d connexion problem, part won't move smoothly

Post by CSCboats » Tue Apr 30, 2019 6:30 am

How does one get into the driver?

aalsalihi
Posts: 20
Joined: Mon Apr 15, 2019 9:14 am

Re: 3d connexion problem, part won't move smoothly

Post by aalsalihi » Thu May 02, 2019 5:23 am

Hi CSboats,

Regarding Rhino 6 lagging issue, You could try to Switch off auto rotation center (3Dconnexion icon in the systray -> Open 3Dconnexion Properties -> Advanced Settings: Uncheck Auto) which will then make the 3Dmouse use the Rhino target for rotation,

or

In Rhino: Set View ->Top (3DMouse treats the file as a 2D file and doesn’t calculate the rotation center).

You can also visit Rhino forum to check the work around for this issue: https://discourse.mcneel.com/t/rhino6-l ... e/60866/34

Thanks,
Abdul. A

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