Custom setup

Questions and answers about 3Dconnexion devices on Windows.

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RayMoz
Posts: 2
Joined: Tue Nov 01, 2016 1:27 am

Custom setup

Post by RayMoz » Tue Nov 01, 2016 2:04 am

Hi,
I reinstalled my SpacePilot but on the button mapping the tools tree doesn't show.
Any suggestions?

Barbara
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Posts: 534
Joined: Fri May 14, 2010 11:11 am

Re: Custom setup

Post by Barbara » Thu Nov 03, 2016 5:35 pm

Hello RayMoz -

From your description you may be using an application like SolidWorks, SolidEdge or Inventor where the button mapping functions are provided by a 3Dconnexion add-in.

The add-ins are part of the 3Dconnexion installer package. When the 3Dconnexion software is installed the application must be closed to allow the add-in to install.

If the application or some component of it may have been running when the 3Dconnexion software was installed, close all of the application processes and run the 3Dconnexion installer again.

That is in most cases all that is needed to add the button mapping.

In the event that you are seeing something different , please let us know which application and version as well as which driver version you are using. You can find the 3Dconnexion version
in 3Dconnexion properties under Help | About.
----------------
Barbara

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