Search found 501 matches

by Barbara
Fri Sep 30, 2016 4:31 pm
Forum: Windows Discussion Forum
Topic: Brand new Space Mouse Enterprise ONLY ZOOMS in composer
Replies: 5
Views: 5724

Re: Brand new Space Mouse Enterprise ONLY ZOOMS in composer

Hello oliverb - I have to ask about versions - which SolidWorks version , which 3DxWare version. Your issue doesn't suggest an obvious cause so I am searching for what could be possible on 2 PCs. A component from the older software could be possible - but only if both have the same software install ...
by Barbara
Fri Sep 30, 2016 4:12 pm
Forum: Windows Discussion Forum
Topic: The Magical v10.4.6 Driver Traveling Roadshow
Replies: 9
Views: 4639

Re: The Magical v10.4.6 Driver Traveling Roadshow

Hello codedidit - As far as Windows services, InstallShield uses the Windows Installer Service. A problem with the Windows Installer Service would affect any software using InstallShield , not just the 3Dconnection software. It is possible do do a manual installation using the .MSI files. It is usua...
by Barbara
Thu Sep 29, 2016 1:29 pm
Forum: Windows Discussion Forum
Topic: 3DConnexion Mouse WITHOUT DRIVER
Replies: 1
Views: 1921

Re: 3DConnexion Mouse WITHOUT DRIVER

Hello ConorMD - For SolidWorks using any of the 3Dconnexion devices requires having 3Dconnexion software installed [the device driver and the 3DxSolidWorks add-in]. SolidWorks does not have support for 3D devices inside their software. Without 3Dconnexion software installed SolidWorks does not have ...
by Barbara
Tue Sep 27, 2016 1:07 pm
Forum: Windows Discussion Forum
Topic: The Magical v10.4.6 Driver Traveling Roadshow
Replies: 9
Views: 4639

Re: The Magical v10.4.6 Driver Traveling Roadshow

Hello codedidit - With 3DxWare 10.3.x installed, the 3DxWare 10.4.6 installer would update components that have changed between versions in existing folders. For a problem with the installed driver you can use the clean install steps here . The .exe file runs Windows InstallShield and is all that is...
by Barbara
Wed Sep 14, 2016 6:32 am
Forum: Windows Discussion Forum
Topic: simple keyboard macro
Replies: 7
Views: 5913

Re: simple keyboard macro

Hello jpme - Mouse clicks and arrow keys are pre-defined items in 3Dconnexion Properties - Buttons. Click the right-arrow next at the end of the field for each button for the drop-menu. For mouse clicks choose the category 2DMouse , for arrows choose Keyboard. The is also a section for macros if you...
by Barbara
Mon Sep 12, 2016 11:49 am
Forum: Windows Discussion Forum
Topic: 3d mouse does not work on Skechup 2016?
Replies: 4
Views: 2487

Re: 3d mouse does not work on Skechup 2016?

Hello capetrozziello - Is 3DxSketchUp enabled in Extensions ? 3DxSketchUp should have a check mark next to it showing it is active. In addition to the trainer and demos you should see navigation in web browsers. As you switch between 3DMouse-aware applications the profile in 3Dconnexion Properties c...
by Barbara
Mon Sep 12, 2016 10:14 am
Forum: Windows Discussion Forum
Topic: 3d mouse does not work on Skechup 2016?
Replies: 4
Views: 2487

Re: 3d mouse does not work on Skechup 2016?

Hello capetrozziello - If you are using the current driver - 3DxWare 10.4.5 - close SketchUp and run the 3DxWare installer again. If SketchUp 2016 was installed after the 3DxWare driver or if it was open when the 3DxWare driver was installed, it would not have been able to add the 3DxSketchUp extens...
by Barbara
Sun Sep 11, 2016 11:54 am
Forum: Windows Discussion Forum
Topic: 3DSMAX2015 object,camera, target camera all fail
Replies: 12
Views: 8313

Re: 3DSMAX2015 object,camera, target camera all fail

Hello vinigor -

If there was a previous driver installed there may be some component left over that is interfering. The steps show how to remove any older driver components for a clean install .
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Barbara
by Barbara
Thu Sep 08, 2016 11:37 am
Forum: Windows Discussion Forum
Topic: 3DSMAX2015 object,camera, target camera all fail
Replies: 12
Views: 8313

Re: 3DSMAX2015 object,camera, target camera all fail

Hello vinigor - The screens look as they do when the 3DsMax add-in is not installed. The add-in is part of the 3DxWare installation package but it may not have been able to install if some component of 3DsMax were active. To correct this you will need to run the 3DxWare installer again with 3DsMax c...
by Barbara
Wed Sep 07, 2016 3:43 pm
Forum: Windows Discussion Forum
Topic: 3DSMAX2015 object,camera, target camera all fail
Replies: 12
Views: 8313

Re: 3DSMAX2015 object,camera, target camera all fail

Hello vinigor -

With the current 3DxWare driver you will have the tabs for Navigation and Other Options in Advanced Settings as shown here.

If you are using an older driver you will need to uninstall it and install the 3DxWare driver from the downloads page.
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Barbara
by Barbara
Wed Aug 17, 2016 12:48 pm
Forum: Windows Discussion Forum
Topic: Windows 10 Installation error
Replies: 1
Views: 2379

Re: Windows 10 Installation error

Hello jdm308 - Even after an OS upgrade InstallShield may look for components in a location from a previous installation. It is looking in the no longer available network location instead of the temp folder where the extracted .msi files are. The clean install steps plus clearing files from the temp...
by Barbara
Wed Aug 17, 2016 12:16 pm
Forum: Windows Discussion Forum
Topic: SolidWorks Rotation Center
Replies: 42
Views: 50553

Re: SolidWorks Rotation Center

Hello amkramar - That would indeed make navigation difficult. If you haven't already, try turning the auto rotation center off. When you select your own rotation center then the center is not being re-calculated as the model moves. In your SolidWorks Views , check if the "perspective" view is select...
by Barbara
Fri Aug 12, 2016 10:07 am
Forum: Windows Discussion Forum
Topic: HP RGS and 3D mouse
Replies: 1
Views: 2547

Re: HP RGS and 3D mouse

Hello Uhle - 3Dconnexion recommends and supports only the direct connection of devices to a USB port on the local PC. HP built support for 3Dconnexion devices inside their software so it is their their technical support that would help with any issues working it. The HP RGS software needs to be inst...
by Barbara
Wed Aug 03, 2016 10:12 am
Forum: Windows Discussion Forum
Topic: Language issue: latest drivers and new workstation
Replies: 2
Views: 1954

Re: Language issue: latest drivers and new workstation

Hello Ilia - The 3Dconnexion software follows the language that is set in Windows when 3DxWare is installed. Catia has its own Button Customization panel but it has input from the driver. With a language change you need to uninstall the 3DxWare driver then re-install it. Before re-installing , close...
by Barbara
Thu Jul 07, 2016 12:24 pm
Forum: Windows Discussion Forum
Topic: Maya 2016 Extension 2
Replies: 32
Views: 28346

Re: Maya 2016 Extension 2

Hello Mayauser -

You are right that the 'supported' designation indicates how long technical support is available and how long a legacy device is tested with new software.

You are still free to try a current driver with a device that is beyond its extended support dates.
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Barbara