Search found 3124 matches

by UtaSH
Wed Sep 18, 2019 1:53 am
Forum: Windows Discussion Forum
Topic: SpaceExplorer / Autocad setting
Replies: 1
Views: 9

Re: SpaceExplorer / Autocad setting

Hello inanaz, I don't understand the problem - sorry. :| You say if you "use the wheel" nothing is happening. Then you say your image will continue to move when you"let go the wheel". If your device is drifting you can easily calibrate it by right-clicking to the 3Dconnexion icon in the system tray ...
by UtaSH
Wed Sep 11, 2019 3:08 am
Forum: Windows Discussion Forum
Topic: image viewer that works with spacepilot pro
Replies: 1
Views: 59

Re: image viewer that works with spacepilot pro

Hi Hoangnguyen,

this was the 3Dconnexion Picture Viewer. We are no longer shipping it.
by UtaSH
Wed Sep 11, 2019 3:07 am
Forum: Windows Discussion Forum
Topic: New purchase - many questions
Replies: 13
Views: 211

Re: New purchase - many questions

Windows 10 on a PC running the latest version all updated. I have Sketchup Pro 2019 latest version. Spacemouse Pro Wireless. Length of ownership 2 days. Driver 10.6.0. I was unable to install the driver from its package. To get it installed I had to unpack it and install pieces. I did try to instal...
by UtaSH
Wed Sep 11, 2019 3:00 am
Forum: Windows Discussion Forum
Topic: SpaceExplorer and Siemens NX 8.5: buttons not working
Replies: 27
Views: 27113

Re: SpaceExplorer and Siemens NX 8.5: buttons not working

Hi mrtelip,

I saw that you contacted our Technical Support Team. The issue seem to be solved now. (Reason was that Teamcenter and the driver were running with different privileges. See here.)
by UtaSH
Wed Sep 11, 2019 2:53 am
Forum: Windows Discussion Forum
Topic: SpaceMouse - Custom Icons
Replies: 6
Views: 127

Re: SpaceMouse - Custom Icons

Hi denis_a,

unfortunately this feature is currently not available. :|
by UtaSH
Wed Sep 11, 2019 2:37 am
Forum: Windows Discussion Forum
Topic: Earth keeps spinning in Google Earth
Replies: 2
Views: 75

Re: Earth keeps spinning in Google Earth

Closing this topic. Handled here.
by UtaSH
Wed Sep 11, 2019 2:30 am
Forum: Windows Discussion Forum
Topic: Earth keeps spinning in Google Earth
Replies: 1
Views: 50

Re: Earth keeps spinning in Google Earth

Closing this topic. Handled here.
by UtaSH
Wed Sep 11, 2019 2:29 am
Forum: Windows Discussion Forum
Topic: Earth keeps spinning in Google Earth
Replies: 1
Views: 33

Re: Earth keeps spinning in Google Earth

Hi mygudrl, have you tried if calibrating the device stops the continous spinning? You can calibrate it by right-clicking to the 3Dconnexion icon in the system tray and the selecting “Calibrate”. You will be asked “not to touch the cap while LEDs are blinking”. Confirm and wait until the process is ...
by UtaSH
Wed Sep 11, 2019 2:16 am
Forum: Windows Discussion Forum
Topic: mouse pointer(cursor) freezing
Replies: 1
Views: 28

Re: mouse pointer(cursor) freezing

Hello Yeongseok Jang, in the second video it looks like you have a drifting with the device. Did you try to calibrate it? You can easily calibrate it by right-clicking to the 3Dconnexion icon in the system tray and the selecting “Calibrate”. You will be asked “not to touch the cap while LEDs are bli...
by UtaSH
Fri Aug 30, 2019 8:04 am
Forum: Windows Discussion Forum
Topic: smart scroll for catia
Replies: 5
Views: 137

Re: smart scroll for catia

Hello sat,

the smartscroll is by design deactivated in CAD applications. We found out that the very quick scroll usually is not helpful when working in a CAD application. Please verify if it is working in your browser or in Excel to check if it is functional.
by UtaSH
Fri Aug 30, 2019 8:01 am
Forum: Windows Discussion Forum
Topic: Spacepilot View Problems
Replies: 2
Views: 72

Re: Spacepilot View Problems

Hello, I'm having intermittent problems with my SpacePilot view keys in solidworks. The F,L,T,R keys sometimes don't work while the "Fit" and "3DLock" keys consistently work just fine. Any ideas? Thanks in advance. Hi bradleyrose, the SpacePilot is now end-of-life sine more than 9 years. See here ....
by UtaSH
Fri Aug 30, 2019 7:57 am
Forum: Feedback
Topic: Cadmouse Pro Wireless Info Request
Replies: 9
Views: 10503

Re: Cadmouse Pro Wireless Info Request

Thanks to both for the additional answers. @UtaSH So, this means that the actual mouse (not PRO) wired mouse, has the same improved switch of the PRO, and therefore if I wish to go to a wired solution, they are quite the same product with no big differences, correct? Thanks for this last confirmati...
by UtaSH
Fri Aug 30, 2019 7:46 am
Forum: Windows Discussion Forum
Topic: LMB Failure on CadMouse
Replies: 3
Views: 98

Re: LMB Failure on CadMouse

Hi, I think I have LMB (Left Mouse Button) Failure on my CADmouse. It has started to randomly double-click 1 out 2-3 clicks :( I've tried re-installing drivers; no change. I've seen on other forums this is a known issue with the CADmouse. Is this true? Any fixes known? I do really like it - but not...
by UtaSH
Fri Aug 30, 2019 7:41 am
Forum: Windows Discussion Forum
Topic: Windows 10 Enterprise v.1903
Replies: 2
Views: 106

Re: Windows 10 Enterprise v.1903

Hi Guille, we do not [/u] recommend to use 3rd party tools to uninstall the driver or remove any related settings or folders. Please use the Windows "Programs and Features" to uninstall. Your Windows version is fine. I am using the same. Please please contact our Technical Support Team . They can do...